in accordance with the EU General Data Protection Regulation – GDPR – and the Croatian Data Protection Act “Zakon o provedbi Opće uredbe o zaštiti podataka”
 

1. Controller

RED TERRAM SERVICE d.o.o.
Ulica 8 Ozujka 1
52470 Umag, Croatia
Email: booking@mio-mare.info

Phone: +39 388 85 72 884 (Manuela)
Phone: +39 388 85 69 326 (Roberto)

Responsible for data processing: Manuela Rogger, Roberto Pozzer
 

2. General Information on Data Processing

The protection of your personal data is very important to us. Your data is processed exclusively on the basis of the General Data Protection Regulation (EU 2016/679 – GDPR) and the Croatian Data Protection Act.

This Privacy Policy informs you about which personal data we collect on our website www.mio-mare.info, how we use it, and what rights you are entitled to.
 

3. Collection and Processing of Personal Data

a) When Visiting the Website

When accessing our website, technical data is automatically collected by our hosting provider Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv, Israel. This is necessary to ensure the stable and secure operation of the website.

The following data is collected:

• IP address

• Date and time of access

• Accessed pages or files

• Browser type and operating system

• Referrer URL

The legal basis is Art. 6(1)(f) GDPR (legitimate interest in a secure and functional website).

Wix stores data on servers located in the EU, the USA, and Israel. According to the European Commission, Israel provides an adequate level of data protection.
 

b) Contact and Inquiry Form

If you contact us via the inquiry form, we process the data you provide (name, email address, phone number, message) in order to handle your request.

The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures).

Your data will be deleted once the purpose of processing has been fulfilled and no statutory retention obligations apply.
 

c) Google Maps

Our website uses Google Maps, a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

When loading the map, personal data (e.g. IP address or location data) may be transmitted to Google.

The use is based on our legitimate interest in providing a user-friendly presentation pursuant to Art. 6(1)(f) GDPR.

Further information is available at: https://policies.google.com/privacy
 

4. Cookies

Our website uses cookies to ensure basic functionality and to improve user experience.

Upon your first visit, a cookie banner appears allowing you to consent to or reject optional cookies.

Necessary Cookies

These cookies are essential for the technical operation of the website and cannot be disabled. They include security and session cookies from Wix (e.g. XSRF-TOKEN, hs, svSession, SSR-caching, consent-policy, TS*).

Optional Cookies

If activated, analytics cookies (e.g. Google Analytics: _ga, _gid, _gat or Wix performance analytics) may be used.

You can delete or block cookies at any time via your browser settings.
 

5. Data Transfer to Third Parties

Personal data is only transferred to third parties if this is necessary for the performance of a contract or if there is a legal obligation.

Our hosting provider Wix.com Ltd. processes data within the framework of a data processing agreement pursuant to Art. 28 GDPR and provides appropriate safeguards for international data transfers (e.g. EU Standard Contractual Clauses).
 

6. Data Retention

Personal data is stored only for as long as necessary to fulfill the respective purpose or as required by statutory retention periods.
 

7. Your Rights

You have the right to:

• Access your stored personal data

• Rectification of inaccurate data

• Erasure of your data

• Restriction of processing

• Object to processing

• Data portability

You may withdraw your consent at any time with effect for the future.

Complaints may be addressed to the competent supervisory authority:

Agencija za zaštitu osobnih podataka (AZOP)
Selska cesta 136
10000 Zagreb
Croatia
Email: azop@azop.hr
Website: https://azop.hr
 

8. Data Security

We implement technical and organizational measures to protect your data against manipulation, loss, or unauthorized access.

Data transmission on our website is encrypted via SSL (https).
 

9. Changes to this Privacy Policy

This Privacy Policy may be updated to comply with legal requirements or changes to our services.

Status: 02.2026